
State Farm® Insurance Agent Nicole Nickerson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicholas Baghal
July 30, 2025
"Wonderful State Farm agency. I’ve been doing business with them many many years. Edlira is always pleasant and takes care of any questions or concerns I have right away."
Rhonda Lewis
July 20, 2025
"Edlira Beqo She is the best.. always very helpful and very professional. I am no longer with State Farm due to rising costs on my insurance. But Edlira was always a pleasure to talk to.. honestly I stayed with state farm as long as I did because of her!!! She should be given some kind of recognition!!"
"Hi Rhonda, thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Edlira provided you with such exceptional service and professionalism. She truly is a valued member of our team, and we will be sure to share your praise with her. We understand that rising insurance costs can be challenging, and we appreciate the time you stayed with State Farm. If you ever have questions or want to explore options in the future, please don’t hesitate to reach out—we’re here to help!"
Brown princess
July 4, 2025
"The State Farm staff was always professional, however, here lies the problem. My car insurance policy has been steadily going up. Every time I call to understand why is this, I get the excuse of the problem being out of their hands, and that it's a nationwide dilemma. They make it seem like the increase is out their control and they have no choice but to go up on one's insurance. Well come to find out, how it works is, the insurance companies for whatever reason ask for an increase in everyone's policies to an state insurance board(so to speak), and the agency/board has to make sure that the increase is by the law, and once looked into, the agency will give the approval to the insurance company to raise insurance rates. SO STATE FARM HAS BEEN RAISING INSURANCE RATES AT THEIR WILL 🤨. So good bye State Farm, won't get my money anymore, you're too expensive."
"Thank you for taking the time to share your concerns. We truly appreciate your kind words about our staff’s professionalism. We understand that rising insurance rates can be frustrating. While we strive to provide clear information and support, it’s important to clarify that our agency does not set or approve rate increases—these decisions are made by the insurance company in compliance with state regulations and oversight. We’re always here to help explain any changes and explore options that may better fit your needs. We’re sorry to see you go and wish you the best in finding coverage that works for you."
Jasmin Collazo
April 23, 2025
"Deisy is very professional and helpful, however I tried to save money by taking a defensive driving point & insurance reduction course. When considering starting my policy with state farm Deisy stated it would take 1-2 hours and that I could not skip through. Than I registered for the course 2 days later and it says the course is 6 hours. I called her to inform her and she stated no one has ever mentioned that, and placed me on a brief hold. She comes back and says I asked my coworkers and they said you can skip along. Well let me tell you, there is no skipping, you are required to stay on a page for a required time and cannot proceed even if you're done reading. I think Deisy should be properly informed before telling clients misleading information. To save $10 its not worth it. Don't make the same mistake I made."
"Hi Jasmin, I’m glad to hear that you found Deisy to be professional and helpful. However, I’m sorry to learn that there was a misunderstanding regarding the defensive driving course. We strive to provide accurate information to our clients, and I apologize for any confusion that may have occurred. Since these courses are provided by vendors approved by the State of New Jersey, we cannot comment on the specifics of how they are conducted or their duration. We rely on feedback from customers who have previously taken the course. Please note that this course does offer a 5% discount for a three-year period. Thank you again for your feedback."
Sarwan Seth
March 20, 2025
"We had great experience working with Tony grater and Nicole Nickerson and rest of staff and always ready to help in time of need we highly recommend them for insurance service"
"Hi Sarwan, we appreciate your review! We are delighted to know you had a great experience with Tony and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Gregory Slaughter
April 5, 2024
"Exceptional Service went above and beyond for me."
"Thank you for the exceptional review, Gregory! I'm pleased to hear that you felt our service went above and beyond for you. Providing outstanding service is our top priority, and I'm grateful for your positive feedback. We look forward to assisting you with your insurance needs in the future! Nicole Nickerson - State Farm Insurance Agent, West Caldwell, NJ"
Dan Manzo
December 31, 2023
"Nicole is a great agent, great person, and really knows her stuff! I’d recommend her to anyone in need of any things insurance-related."
"Thank you, Dan! It's a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Allison Fierro
December 5, 2023
"Edlira is always so helpful to me when I have questions regarding my policy. She is kind, efficient and very knowledgeable. It is always a pleasure to speak with her and I appreciate all the help she provides! She’s the best!! Thank you, Edlira!!"
"Thank you, Allison, for the amazing review! Our team works hard to provide a great insurance experience in West Caldwell and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Mel G
November 30, 2023
"I normally don’t leave reviews but I felt compelled to write something for Martha Soca who assisted me with my auto insurance as well as life insurance. I truly appreciate the honesty and expertise that she displays. Thanks again Martha for all of your assistance!!!"
"Thank you, Mel, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Martha, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
daniella digiacomo
November 22, 2023
"Edlira, thank you so much for your patience and support. Not only did you listen to me, you put me in the right department to get things done. I appreciate your phone call at 4PM today right before you were leaving for the Thanksgiving holiday, you called me to make sure I was okay and my issue was handled~ your are wonderful to work with! Best, Daniella DiGiacomo"
"Thank you, Daniella, for the amazing review! Our team works hard to provide a great insurance experience in West Caldwell and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship! Have a great Thanksgiving!"
Stephanie R
November 16, 2023
"Ask for Tony!!! Amazing, down to earth and very very helpful!!"
"Stephanie, thank you for the shoutout for Tony! Our office loves being your good neighbor."
Mary Bellofatto
November 6, 2023
"Thank you to Edlira for helping me with a policy of my mother's. Edlira was very thorough and congenial."
"We love seeing reviews like this, Mary! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Steve Kennelly
October 31, 2023
"Tony Grater was extremely helpful in providing me an auto insurance quote. He was professional, courteous, conscientious, and knowledgeable in terms of insurance options. I highly recommend him."
"Thank you, Steve! We are fortunate to have hard-working team members, like Tony, who do their best for their customers. Thank you for trusting us with your coverage needs!"
Rizwan Sherazi
October 30, 2023
"Worked with Tony Grater to get my Auto & Home insurance renewal from Allstate to State Farm, received excellent service."
"Rizwan, thank you! We love seeing reviews like this. Tony always puts our customers first and we are glad they were able to assist you with your auto and home insurance needs. Feel free to contact us anytime."
Rafael Santiago
October 28, 2023
"It’s the first time I ever come into an actual insurance agency ( usually do all insurance things online) and I’ve got to say it was the best decision I’ve made in a while. One of the agents Martha helped and I made it my business to give a review. She was so professional and really informative. I wanted to talk about life insurance and ended up leaving there having changed my car and home insurance and got an affordable life insurance plan lol. Kindness goes a long way and she was awesome. Thanks again"
"Thank you, Rafael, for your positive feedback and for acknowledging the exceptional assistance provided by Martha. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Bruno R
October 27, 2023
"Always receive the best help at this location. Always very attentive, and helpful"
"Bruno, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs."
Ayesha Hashim
September 14, 2023
"I bought a home recently and did not know much about home insurance , i contacted state farm insurance and state farm agent Deisy Garcia walked me through each and every step , she quickly provided me the quote and answered all my questions. I really appreciate her cooperation and quick response."
"Ayesha, it was a joy working with you. Deisy is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Edgar Emilio Garcia Vega
September 30, 2022
"Muy buena atencion y muy servicial"
"¡Edgar, gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante."
Shawn O'Hea
August 2, 2022
"Great agency! Highly recommend for anyone looking for help with their insurance needs."
"We love seeing reviews like this, Shawn! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Steph Fernandez
March 14, 2021
"this place is very welcoming, the entire team is very nice and Nicole is a great team leader."
"Thank you for such a wonderful review, Steph! Here at Nicole Nickerson State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional!"
Cameron Son
January 19, 2021
"Nicole really took every question I had seriously and was very patient with me. She was very professional and helped me out a lot. I recommend speaking with Nicole if you have any questions."
"Cameron, thank you for taking the time to leave Nicole Nickerson and our office a review! We are happy to have you as part of the State Farm family."
John D
January 8, 2021
"Very helpful, Nicole and her staff help me with every question I had. Took my time seriously and made me feel like my needs mattered. No doubt the best service I have ever had."
"John, thank you for taking the time to leave Nicole Nickerson and our office a review! We are happy to have you as part of the State Farm family."
Debbie Manzo
September 30, 2019
"I’ve been a customer of Nicole’s for years and recently had an accident. I was very worried and had lots of questions. She listened to all I had to say and answered all my questions. I felt much better and so relieved after speaking with her. She is very knowledgeable and handled everything for me. My car was fixed in a few days and I didn’t see any bills My husband and I also rely on Nicole and her team for our home insurance, life insurance and mortgage"
"Hi Debbie. So glad we are able to help! Thank you for your trust in my Agency."
Rocco Simmerano
September 28, 2019
"Highly recommended. Entire experience was positive and professional. Nicole is a pleasure to work with"
"Glad to help Rocco! Thank you for trusting us with your needs."
Vayios Tsakanias
September 27, 2019
"Nicole Nickerson and her staff are attentive and professional. In person or over the phone, any question or concern, they always succeed. If they don't have an answer they will call the specific branch of statefarm and call me back promptly. Highly recommend this agency!"
"Hi Vinny. As always we are happy to help you with all your personal and business needs. Thank you for the wonderful review and placing your trust with us!"