The State Farm staff was always professional, however, here lies the problem. My car insurance policy has been steadily going up. Every time I call to understand why is this, I get the excuse of the problem being out of their hands, and that it's a nationwide dilemma. They make it seem like the increase is out their control and they have no choice but to go up on one's insurance. Well come to find out, how it works is, the insurance companies for whatever reason ask for an increase in everyone's policies to an state insurance board(so to speak), and the agency/board has to make sure that the increase is by the law, and once looked into, the agency will give the approval to the insurance company to raise insurance rates. SO STATE FARM HAS BEEN RAISING INSURANCE RATES AT THEIR WILL 🤨. So good bye State Farm, won't get my money anymore, you're too expensive.